> InstantSSL FAQ
> Browser Compatibility Details
   
  Application Stages:
1 Creating a CSR
2 Buy a Certificate now
3 Documentational Requirements
4 Installing a Certificate
5 Displaying your Secure Site Seal

Your Application Validation

When you have enrolled for your SSL Certificate you will be provided with an Order Number and instructions of what to do next. These instructions will also be emailed to you.

Summary of what we need to do:
If we already have a record of your company and domain name(s) in the IdAuthority, the largest company directory on the web, we will be able to expedite your SSL application. In most cases, this means that validation of your application and issuance of your SSL Certificate may only take a few minutes.

If we do not already hold sufficient information on your company and domain name(s), or your application data does not completely match the IdAuthority entry for your website, we may require additional information. These informational requirements will be provided during the enrollment process and via email. The informational requirements typically fall into two areas:

1. Corporate Documents
We may request your Business License, Articles of Association or DUNS information (depending on your country and incorporation status). If you are a non-incorporated business or use a trading name please contact us for further instructions.

2. Your Right To Use a Domain Name
We may also request that you complete and sign a documents stating your right to use a domain name (e.g. the domain name provided in your certificate application). Download this form by clicking here should it be required.

If we require either of the above, your certificate will be issued within 2 working days. Be sure to quote your Order Number on all correspondence with Comodo.

Comodo Security Services Contact Details:
Email:

For US customers:
Comodo US
600 17th Street, Suite 2800 South
Denver, Colorado, USA 80202-5428
Tel: (720) 904-9120
Fax: +44 1622 833100

For UK and European customers:
SecureSSL/Altaire
PO Box 1222
SOuthampton
Hamps
SO16 3YQ, United Kindgdom
Tel: +44 08 4567 12345
Fax: +44 0870 132 1453

Please note that you will only be required to submit either or both of the above if requested during the enrollment process.

  • For an update on the progress of your application please email: stating your Order Number and requesting an update.